Best green natural unique designer toothbrush?

What makes Yumaki such an high quality toothbrush?
Our toothbrushes are made by the best material and are produced by our specialist dental hygiene factory that has more than 100 years of experience in oral care. Our toothbrushes balances function and design extremely well with high quality bristles and ergonomic handle that comes in a selected range of modern and classic styles every season. You can read more about our toothbrushes here: Our Toothbrushes & Quality.

Does the Yumaki toothbrush brush my teeth better than the normal toothbrushes I buy in the supermarkets?
The efficiency of Yumaki toothbrushes are exactly the same as with any other high quality toothbrush produced with state of the art machines and materials. The most important is HOW you use your toothbrush. You can read more about the most efficient way to brush your teeth here: Oral Care.

Are there different sizes and models?
We are currently designing new models for our next collection that will be out in early 2014 in even cooler styles. To find out exactly when our new of toothbrushes comes out like our facebook or sign up for our newsletter on our frontpage.

What stiffness are the bristles? And are there softer and harder bristles to choose from?
The bristles currently come in a soft and medium stiffness. These are the preferred stiffness from the majority of our customers. If you want us to create additional options of hardness please send us your feedback here: Feedback.

Does the Yumaki toothbrush follow international standards?
Our factory that produces our toothbrushes follows all international standards an oral care factory must follow and has over 100 years of experience in the production of dental hygiene products. Many dentists are using Yumaki products and consider them a great quality product which they recommend to their clients. Read more about the quality of our products here: Our Toothbrushes & Quality.

How often do you launch new designs and models?
We launch new collections every year, additonally we are launching several highly limited editions on a regular basis. The best way to be informed about our new launches is to like our facebook page or sign up for our newsletter on our frontpage.

How long does Yumaki toothbrushes last?
It depends on how hard you brush your teeth. Our bristles are imported from Japan and of very high quality, but even the best bristles will get worn out with time and needs to be replaced with a new and fresh set to ensure that your teeth gets brushed efficiently. Dentists recommend that you replace your toothbrush every 2nd month, when the bristles start to bend or after illness. To ensure you are always using a fresh set of Yumaki toothbrushes check out our yearly subscription program here: Yearly Subscriptions.

What are the shipping charges for your toothbrushes?
Shipping is free if you order more than 4 toothbrushes. If you order between 1 - 4 toothbrushes, the shipping fee starts at 3 USD for one toothbrush and continues to 6 USD for 4 sets of toothbrushes. Read more about our shipping here: Shipping.

Can I return or exchange products that I already ordered?
Of course! Within 14 days of receiving a Yumaki toothbrush, you may return them for a full refund or exchange them for another pair, as long as they are unused, with labels and packaging intact. Here you can read more about returns and exchanges.

What's the delivery time for Yumaki products?
We do our best to get your order to you as quickly as possible, but because of where we are located some countries are faster to reach than others:

Japan: 14 days
Europe: 7 days
US / Canada: 14 days
Others: 19 days

In the e-mail with your order confirmation you'll also find your order number, which enables you to track your delivery through Yumaki.
The absolute easiest way to track your order is by logging in and viewing the order progress in your Account.

How do I pay for the products?
You can currently only pay on our site using PayPal but we are working on adding direct payments using Visa/Amex/Master Card which will be up shortly. Read more about payment here: Ordering and payment.

What happens if I get damaged or mispackaged products?
Should you receive a delivery containing damaged or mispackaged products, we will cover all shipping charges and do everything we can to rectify our mistake. Either by offering new products or a refund, depending on your wish. Read more about how we handle complaints.

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